TERMS AND CONDITIONS of Contract
1.1 In this Agreement, the following phrases shall have the following meanings:
“Commencement Date” means the date, which is 7 Working Days after the date on which the Customer signs this Agreement or, if later, the date on which this Agreement
commences as set out on page 2;
“Confidential Material” means any items deemed from time to time by PHS and the Customer to be confidential and/or sensitive in nature including without limitation, paper,
discs, videos, uniforms and IT and electronic equipment;
“Customer” means the person, partnership, unincorporated association, company or other organisation named on page 1;
“Initial Period” means the relevant Minimum Hire/Service or Collection Period for each Unit as set out on page 1;
“Payments” means the sums payable by the Customer according to the type of agreement selected, as set out on page 1 or as varied under Clause 4.2 below;
“PHS” means PHS Group plc;
“Supplementary Charges” means the charges for any services provided by PHS which are not included within the scope of the Agreement Type selected by the Customer as set out
in Clause 2 below;
“Units” means the storage containers, sacks or materials or other equipment (or any substitute for such items) to which this Agreement applies as set out on page 1; and
“Working Days” means Monday to Friday in each week excluding public holidays in England and Wales.
1.2 In this Agreement any reference to any legislation includes such legislation as amended, extended, consolidated or replaced from time to time.
2. BASIS OF AGREEMENT
2.1 In consideration of the Customer making the Payments, PHS will perform its obligations with reasonable care and skill and hire the Units to the Customer and/or service/collect the
Units for the Customer (as applicable according to the Agreement Type selected by the Customer on page 1) in accordance with the terms set out in this Agreement, to the
exclusion of all other terms and conditions (including any which the Customer purports to apply under any purchase order, confirmation of order, specification or other document).
2.2 No terms or conditions endorsed on, delivered with or contained in the Customer's purchase order, confirmation of order, specification or other document shall form part of the
contract between the Customer and PHS simply as a result of such document being referred to by the parties to this Agreement.
2.3 These conditions apply to the Units, services and collections supplied to the Customer under this Agreement and any variation to these conditions and any representations by PHS
shall have no effect unless expressly agreed in writing and signed by a duly authorised representative of PHS. The Customer acknowledges that it has not relied on any statement,
promise or representation made or given by or on behalf of PHS which is not set out in this Agreement. Nothing in this condition shall exclude or limit PHS’s liability for fraudulent
2.4 Each order or acceptance of a quotation for the supply of Units, services and collections by the Customer from PHS shall be deemed to be an offer by the Customer to hire the
Units and use the services and collections subject to these conditions.
2.5 No order placed by the Customer shall be deemed to be accepted by PHS until a written acknowledgement of order is issued by PHS or (if earlier) PHS delivers any Units or
provides any services or collections to the Customer.
2.6 PHS’s obligations to the Customer under each Agreement Type are summarised in the table below:
Agreement Type Summary Description of PHS's Obligations
S - Service Agreement The Customer takes the Units on hire from PHS. PHS will carry out routine periodic servicing/collections as per the frequency specified on page one
of this Agreement.
R - Rental Agreement The Customer takes the Units on hire from PHS.
M - Maintenance PHS will carry out routine periodic collections from Units owned by the Customer, or of sacks either supplied by the Customer or by PHS, as per the
Agreement frequency specified on page one of this Agreement.
2.7 PHS will provide to the Customer, if required, a certificate of destruction for each consignment of Confidential Material removed from the Customer’s site under this Agreement.
2.8 PHS may, with the Customer’s prior agreement, employ a subcontractor for the purpose of fulfilling any contract entered into by PHS.
3. COMMENCEMENT AND DURATION OF AGREEMENT
This Agreement shall commence on the Commencement Date and, subject to the provisions for termination set out in it, (which includes the ability to terminate the
hire/service/collection of one or more Units), shall run for the Initial Period and then for consecutive periods each equivalent in time to the Initial Period (an “Extension Period”).
4.1 The Payments shall be payable by the Customer 30 days after the date of PHS’s invoice (which shall be issued at the times and in the manner specified on page 1) without
deduction, counterclaim or set-off. The time of payment of each and every Payment shall be of the essence of this Agreement and a failure to pay on time shall be deemed to be a
fundamental breach of this Agreement.
4.2 PHS shall be at liberty to vary the Payments as follows:
4.2.1 at any time where performance of its obligations is made more difficult or costly as a result of new legislation or regulations or changes to existing legislation or regulations,
including those which result in increases in National Insurance Contributions;
4.2.2 to take account of an increase in PHS’s operating costs, including (without limitation) costs arising from increases in fuel prices;
4.2.3 upon each anniversary of the Commencement Date during the Initial Period, by the average increase in inflation during the previous 12 month period as measured by an
appropriate index (such index to be determined by PHS); and
4.2.4 at the beginning of the first Extension Period and upon each anniversary of the start of the first Extension Period (including upon all anniversaries during any subsequent Extension
Periods) by a percentage increase applied at the discretion of PHS.
4.3. The Payments are subject to the addition of VAT at the prevailing rate, which shall be additionally payable by the Customer in full.
5. SUPPLEMENTARY AND OTHER CHARGES
5.1 Supplementary Charges shall be payable by the Customer if PHS carries out any non-routine repairs referred to in Clause 7.2 below and where performance of its obligations is made
more difficult or costly by a breach of the Customer’s obligations under this Agreement.
5.2 There will be an annual duty of care charge where PHS issues a Controlled Waste Transfer Note. This charge is payable in advance at the end of each March.
5.3 PHS will maintain records of all waste transfers for 2 years. A detailed report including dates of transfers and disposal sites used, will be supplied on a quarterly basis, if required by
the Customer. There will be a charge for this service.
5.4 There will be a charge where PHS carries out any other service relating to the collection and/or disposal of waste other than as specified on the front page of this Agreement.
5.5 Any congestion charge incurred by PHS in the delivery, installation, service or collection of the Units, will be passed on to the Customer.
5.6 All Supplementary Charges and other charges referred to in this Clause are payable at the rates current at the time that the relevant services are provided and are to be paid within
30 days of the date of PHS’s invoice.
6. LATE PAYMENT
6.1 If the Customer fails to pay any of the Payments or the Supplementary Charges on the due date then, without prejudice to its other rights and remedies, PHS may:
6.1.1 recover from the Customer £50 (non vatable) by way of compensation for the costs suffered by PHS arising from each overdue sum; and
6.1.2 (without being in breach to the Customer) suspend the performance of its obligations under this Agreement until such time as the overdue sum is paid in full.
7. NON-ROUTINE REPAIR AND MAINTENANCE OF PHS OWNED UNITS
7.1 Upon any fault occurring to the Units or if the Units become a health and safety hazard;
7.1.1 the Customer shall notify PHS as soon as possible and take such steps as are reasonably necessary to mitigate the effect of such fault or hazard; and
7.1.2 subject to Clause 7.2 below, and applicable to Agreement Types “S” and “R”, PHS will, as soon as reasonably practicable, take all proper steps to correct the fault at its own cost
by repairing or, replacing all or part of the Units.
7.2 None of the Agreement Types include the repair of any faults resulting from misuse, vandalism or any other accidental, negligent or willful damage, for which Supplementary Charges
will be payable.
7.3 With Agreement Types “S” and “R”, PHS is entitled to replace the Units from time to time with substitute goods of a substantially similar standard and specification to the Units.
8. COVENANTS OF THE CUSTOMER
8.1 The Customer agrees and covenants with PHS as follows:
8.1.1 to allow PHS and its agents full, convenient and safe access to the site where the Units are maintained or from which collections are carried out during such hours as may be
necessary to perform its obligations under this Agreement;
8.1.2 not to interfere with the Units (including attempting to repair, adjust or modify the Units) or place the Units on a public highway and with Agreements Types “S” and “R” not to
remove any registration or other identifying marks from the Units;
8.1.3 with Agreement Types “S” and “R” not to sell or offer for sale, lend, assign, pledge, underlet or otherwise deal with or part with possession of the Units and not to remove them
from its premises without PHS’s prior written consent;
8.1.4 to promptly carry out such action to the Units as may be advised by PHS from time to time;
8.1.5 with Agreement Types “S” and “R” to insure the Units throughout the Initial Period and any and all Extension Periods to their full replacement value with an insurer of repute against
loss or damage by accident, fire and theft and other reasonable risks and hold on trust for PHS all insurance monies paid out under such policy; (in the event of the Customer
defaulting under this Clause, PHS shall be at liberty to effect such insurance as it thinks fit at the Customer’s expense);
8.1.6 to notify PHS immediately of any loss of, or damage to, the Units;
8.1.7 to ensure that the waste materials to be collected and disposed of shall be of the type, character and quantities as specified on page 1 of this Agreement and the Customer shall
ensure that no material change in the nature of the waste materials shall take place during the contract period. If waste other than the material covered in this Agreement is received,
PHS will contact the Customer to agree the method of disposal, and PHS reserves the right to charge the Customer additional charges for such service at the rate current at the time
that the service is provided. Such additional charges are to be paid within 30 days of the date of PHS’s invoice;
8.1.8 to ensure that the materials to be collected and shredded do not contain any materials that could damage the shredding equipment used by PHS. PHS reserves the right to charge
the Customer additional charges to cover any breakdown or repair as a result of the Customer’s actions; and
8.1.9 to ensure that it has the consent of all relevant data subjects to the destruction of the data comprised in the Confidential Material.
9. COVENANTS OF PHS
9.1 All depots, processes, onsite and offsite vehicles are inspected to BS EN 15713 standards.
9.2 All PHS staff are security vetted to BS7858 standards.
10. ACKNOWLEDGEMENTS AND WARRANTIES BY THE CUSTOMER
10.1 Where the Units supplied under this Agreement have been manufactured or customised to the Customer’s own specifications or requirements, the Customer acknowledges that:
10.1.1 the Units are required for the purposes of a business carried on by the Customer, that they were selected by the Customer and acquired at its request by PHS from the supplier for
the purposes of this Agreement; and
10.1.2 the supplier is not the agent of PHS unless this is required by law.
10.2 The Customer warrants to PHS that the waste PHS collects under this Agreement does not contain any hazardous waste or hazardous concentration of any noxious, poisonous or
polluting substances, and that any significant change in the waste will be declared to PHS in advance of collection.
11. TERMINATION BY PHS
11.1 If the Customer breaches any term of this Agreement or suffers distress or execution, becomes insolvent or bankrupt, or enters into an arrangement or composition with its creditors
or if a liquidator, receiver or administrator is appointed over the whole or any part of its business or assets then, without prejudice to its other rights and remedies, PHS may
immediately terminate this Agreement.
11.2 PHS may also terminate this Agreement at any time by giving the Customer 10 days prior written notice.
12. TERMINATION BY THE CUSTOMER
12.1 The Customer may only terminate the hire and/or service/collections of one or more of the Units or this Agreement in its entirety by giving at least 90 days prior notice in writing,
such notice to expire at the end of the Initial Period or an Extension Period.
13. CONSEQUENCES OF TERMINATION
13.1 Upon termination of this Agreement howsoever arising:
13.1.1 the Customer shall, without prejudice to PHS’s other rights and remedies, pay to PHS on demand all arrears of Payments and any other sums payable under this Agreement up to
the date of termination;
13.1.2 any servicing, collections, maintenance or repair of the Units by PHS shall cease; and
13.1.3 where the Customer has selected Agreement Type “S” or “R”:
(i) the hiring of the Units shall cease and the Customer shall no longer be in possession of the Units with PHS’s consent;
(ii) the Customer shall immediately make the Units available for collection by PHS in good working order and condition (fair wear and tear excepted), in default of which PHS
shall be entitled to charge Payments from the date of termination to the date on which the Units are collected; and
(iii) the Customer shall, without prejudice to PHS’s other rights and remedies, pay to PHS on demand the cost of repairs to the Units to put them in good working order and
condition (fair wear and tear excepted).
13.2 If the Customer seeks to terminate otherwise than in accordance with Clause 12.1 above, then it shall also pay PHS by way of liquidated damages the following sums:
13.2.1 for Agreement Types “S” and “R” where the Units having been manufactured or customised to the Customer’s own specifications or requirements, a sum equal to 100% of the
aggregate Payments which, but for termination, would have been payable from the date of termination up until expiry of the Initial Period or the then current Extension Period; or
13.2.2 in all other cases, a sum equal to 75% of the aggregate Payments which, but for termination, would have been payable from the date of termination up until expiry of the Initial
Period or the then current Extension Period.
13.3 Where the Payments fluctuate from one payment date to the next, the sum due upon termination under Clause 13.2 above shall be calculated by averaging the Payments due from
the Customer from the Commencement Date up to the date of termination and multiplying such average by the number of payments which, but for termination, would have been
payable up until the end of the Initial Period or the then current Extension Period.
14.1 Subject to Clause 14.2 below, all conditions, warranties and representations, whether express or implied and whether arising by reason of statute, common law or otherwise relating to
the quality of the Units, their suitability or fitness for purpose and their conformity with description or sample, are expressly excluded from this Agreement to the fullest extent
permitted by law. In particular, any published pictures or descriptions of the Units are for indication purposes only and actual products supplied may differ from such pictures or
14.2 PHS does not exclude or limit liability for death or personal injury caused by its negligence or fraudulent misrepresentation but, subject to this and the requirements of the law, its
liability to the Customer in contract, tort or otherwise for any damage, loss, liability, costs or expenses suffered or incurred by the Customer or any other person arising directly or
indirectly or in any manner howsoever out of the use or possession of the Units by the Customer or such other person, the provision of any services under this Agreement or
otherwise shall be limited as follows:
14.2.1 PHS’s liability for loss or damage to buildings and fixtures and fittings caused by an act or omission of PHS, its agents, employees or subcontractors shall not exceed £1,000,000 per
14.2.2 PHS’s liability for all other loss or damage suffered by the Customer in any 12 month period and caused by an act or omission of PHS, its agents, employees or subcontractors shall
not exceed the annual equivalent of the total Payments set out on page 1 of this Agreement (excluding any increases to such payments) and assuming for Agreement types “S” and
“R” that the additional quantity price set out on page 1 does not apply for the purpose of this Clause.
14.2.3 the Customer agrees that PHS shall not be liable in any way for any loss of profits, nor shall it be liable for any indirect, consequential or special loss or damage howsoever caused
and arising from the Customer’s use or possession of the Units or benefit from the services provided by PHS or otherwise; and
14.2.4 PHS shall not be liable for any delay or failure to comply with its obligations where the failure is caused by fire, flood, inclement weather, strikes, industrial action or any other reason
or circumstances (not necessarily similar to those listed) beyond its reasonable control.
14.3 Unless the law provides otherwise (and except as a result of a breach by PHS of its obligations under this Agreement or PHS’s negligence or where PHS is otherwise liable at law for
such damage, loss, liability or expenses) and without prejudice to PHS’s other rights and remedies, the Customer shall indemnify PHS against all or any of the following:
14.3.1 with Agreement Types “S” and “R” any loss or damage to the Units, howsoever arising, including any loss or damage, which is not recoverable under the policy of insurance, referred
to in Clause 8.1.5 above (including where the Customer has failed to take out such a policy of insurance);
14.3.2 any and all damage, loss, liability or expenses which PHS may suffer or incur as a result of a claim by a third party ; and
14.3.3 all costs and expenses (including enquiry agents, debt collection agents and legal costs on a full indemnity basis) incurred or sustained by PHS in enforcing any of the terms of this
14.4 The Customer shall indemnify PHS against any and all damage, loss, liability or expense which PHS may suffer or incur as a result of any action taken by the Environment Agency or
similar regulatory body as a result of PHS having entered into this Agreement.
14.5 The Customer shall indemnify PHS against any and all damage, loss, liability or expense which PHS may suffer or incur as a result of any claim by a third party arising out of or in
connection with the destruction of any Confidential Material.
15. SERVICE OF NOTICES
15.1 Any notice required or permitted to be given under this Agreement shall be deemed to have been validly given if served personally upon that party or if sent by first class prepaid
post to the address of that party as stated at the head of this Agreement, its last known address or to its registered office.
15.2 Any notice or other information sent by first class prepaid post shall be deemed to have been received by the other party within 48 hours after the date of posting.
16.1 The person or persons who sign this Agreement on behalf of the Customer warrant that they have the appropriate and necessary authority to do so and to bind the Customer to
the terms set out in it. Where two or more persons are stated on page 1 to be the Customer, each of those persons shall be jointly and severally liable for performance of the Customer’s
obligations under this Agreement.
16.2 All amounts due under this Agreement are (unless otherwise specified) subject to the addition of VAT at the prevailing rate, which shall be additionally payable by the Customer in
16.3 PHS (but not the Customer) shall be free to assign or novate all or any of its rights or obligations under this Agreement (in whole or in part) to any other party without the consent
of the Customer
16.4 This Agreement contains the entire agreement between the parties and may only be modified in writing. If any part of it shall, for any reason, be found or held invalid or
unenforceable, this shall not affect the remainder of its terms, which shall survive and be construed as if the invalid or unenforceable part had not been contained in this Agreement.
16.5 A person who is not a party to this Agreement has no right to enforce any term of this Agreement.
16.6 The failure of PHS to insist upon the strict performance of any provision of this Agreement or to exercise any right or remedy consequent upon breach of any such provision shall not
constitute a waiver of any such breach or any subsequent breach of such provision or prejudice in any way any right of PHS under this Agreement.
16.7 The parties agree that it is not practical to obtain signatures for all services performed and so the Customer accepts that the computerised records of PHS, its subcontractors or agents
(as relevant) of the services provided would be adequate proof of the fact that those services have been delivered.
16.8 This Agreement shall be governed by the laws of England and Wales and the English and Welsh courts shall have non exclusive jurisdiction for any disputes arising out of it.